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Service

Get all the important information about our products quickly: Operating instructions, data sheets, spare parts lists and returns service. If you have any questions or other concerns, our service team is ready to help.

Instructions

Instructions

All relevant instructions for installing, using and maintaining your devices are available here quickly and easily.
Data

Data sheets

Comprehensive product data sheets with technical details – ideal for sales, marketing, presentations, and training.
Software

Software

Software for stack cutters. Regular updates for THE 56 and THE 68 keep your devices up to date.
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Customer service

Do you have a technical problem with one of our devices? We will be happy to help you! Simply give us a call or send us an e-mail. Please have the model name and serial number ready for our service staff. You will find the serial number on the back of the machine.

Service hotline
+49 (0) 7433-269-0
We are here for you Monday to Friday from 8 a.m. to 5 p.m.